Privacy Policy
GDPR and CCPA compliant privacy practices. We never sell your data and protect it with encryption.
Last Updated: March 9, 2026
1. Introduction
StockExpertAI LLC ("StockExpertAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
StockExpertAI LLC
Wyoming Limited Liability Company
30 N Gould St Ste R, Sheridan, WY 82801
Email: [email protected]
2. Information We Collect
2.1 Information You Provide Directly
- Account registration information (name, email address)
- Profile information and investment preferences
- Portfolio data you upload or enter
- Chat conversations with Moon AI
- Community predictions and comments
- Support requests and feedback
2.2 Information Collected Automatically
- Device information (browser type, operating system)
- IP address and approximate location
- Usage patterns (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Referral sources and search terms
2.3 Information from Third Parties
- Authentication providers (when using social login)
- Analytics services (aggregated usage data)
3. How We Collect Information
We collect information through direct user input, automated technologies (cookies, web beacons, analytics tools), and from third-party authentication providers when you choose to sign in with social accounts.
4. Purposes and Legal Bases
Why we use your data:
- To provide and maintain the Service
- To personalize your experience and AI-generated insights
- To improve our platform and develop new features
- To communicate with you about updates and changes
- To detect and prevent fraud, abuse, and security incidents
- To comply with legal obligations
GDPR Legal Bases: Contract performance, legitimate interests, consent, and legal obligations.
CCPA Business Purposes: Performing services, security, debugging, internal research, and quality improvement.
5. Data Sharing and Disclosure
We may share your information with:
- Cloud Infrastructure: For hosting and data storage
- AI Model Providers: For generating analysis (data is not used to train their models)
- Analytics Services: For aggregated usage insights
- Payment Processors: When paid features are introduced
- Legal Authorities: When required by law or to protect our rights
We Do NOT Sell Your Data
StockExpertAI does not sell, rent, lease, or trade your personal information to any third parties for marketing or advertising purposes. Period.
6. Your Privacy Rights
GDPR Rights (EU/EEA Users)
- Right of Access
- Right to Rectification
- Right to Erasure ("Right to be Forgotten")
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Withdraw Consent
CCPA/CPRA Rights (California Residents)
- Right to Know
- Right to Delete
- Right to Opt-Out of Sale
- Right to Non-Discrimination
- Right to Correct Inaccurate Information
- Right to Limit Use of Sensitive Personal Information
7. AI and Data Processing
Important
We do not use your personal data to train AI models. When your data is processed through AI services (such as portfolio analysis or Moon AI chat), it is used solely to generate your requested analysis and is not retained by AI providers for model training purposes.
8. Data Retention
- Account Data: Retained while your account is active. Deleted within 30 days of account deletion request.
- Usage Logs: Retained for up to 90 days for security and debugging purposes.
- Financial/Legal Records: Retained for up to 7 years as required by applicable laws.
9. Security Measures
We implement industry-standard security measures including SSL/TLS encryption, secure authentication, HTTP Strict Transport Security (HSTS), Content Security Policy (CSP) headers, and regular security reviews. For full details, see our Security page.
10. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) for EU data transfers
- Data Processing Agreements (DPAs) with all service providers
- Adherence to Privacy Shield principles where applicable
11. Children's Privacy
StockExpertAI is not intended for users under the age of 18 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
12. Notice for California Residents
Under the CCPA, California residents have specific rights regarding their personal information. Categories of personal information we may collect include:
- Identifiers (name, email, IP address)
- Internet activity (browsing history, search history on our platform)
- Geolocation data (approximate location from IP)
- Professional information (investment preferences)
We do not sell personal information. To exercise your CCPA rights, contact us at [email protected].
13. Cookies and Tracking Technologies
Essential Cookies
Required for the Service to function (authentication, security, preferences).
Preference Cookies
Remember your settings like language, theme, and display preferences.
Analytics Cookies
Help us understand how users interact with the platform to improve our services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominent notice on the platform at least 30 days before taking effect. Your continued use of the Service after changes take effect constitutes acceptance.
15. Contact Us
StockExpertAI LLC
Privacy: [email protected]
Support: [email protected]
30 N Gould St #53923, Sheridan, WY 82801
StockExpertAI LLC is a Wyoming Limited Liability Company (Filing ID: 2025-001832926)