LivePerson, Inc. (LPSN) Stock Analysis
For informational purposes only. Not financial advice. Analysis by Sedat ANAK, Founder & Editor-in-Chief | AI-powered analysis. Data sourced from SEC filings and institutional-grade financial providers. Editorially reviewed. Not financial advice.
LivePerson, Inc. (LPSN) trades at $1.78 with AI Score 25/100 (Grade F). LivePerson, Inc. provides conversational commerce solutions, connecting businesses with consumers through AI-powered messaging. Market cap: $21.7M, Sector: Technology.
Price as of Jul 13, 2026 · Last analyzed: May 10, 2026LPSN stock analysis for 2026: Analysts have set a consensus price target of $4.00 for LivePerson, Inc., suggesting 124.7% upside from the current price of $1.78. The AI MoonshotScore is 25/100, indicating a bearish outlook. Key factors: analyst coverage, AI-driven quantitative scoring.
LPSN: 2/3 scored disciplines lean bearish. Dominant signal: Izzy Englander bullish.
How is this calculated? →Why this analysis is different
- A sector-relative MoonshotScore — five pillars (business quality, financial safety, valuation, growth durability, momentum) re-ranked nightly against the full universe of US-listed common stocks.
- An AI Council read across up to eight perspectives — value, macro, quantitative, and momentum lenses — that shows where they disagree instead of averaging the tension away.
- Figures come straight from FMP and Yahoo Finance filings data. The AI writes the narrative around the numbers — it never edits the numbers.
LivePerson, Inc. (LPSN) Technology Profile & Competitive Position
LivePerson, Inc. (LPSN) is a global provider of conversational commerce solutions, leveraging its AI-powered Conversational Cloud platform to facilitate interactions between businesses and consumers. The company's focus on mobile and online messaging technologies positions it within the evolving landscape of digital customer engagement.
What Is the Investment Thesis for LPSN?
LivePerson presents a compelling, yet risky, investment case in the conversational commerce space. The company's Conversational Cloud platform addresses the growing demand for personalized customer experiences through AI-powered messaging. Key value drivers include expanding its enterprise customer base and increasing adoption of its platform features. However, with a market capitalization of $21.7M and a negative profit margin of -26.2%, the company faces significant challenges in achieving profitability. Growth catalysts include strategic partnerships and expansion into new geographic markets. Potential risks include intense competition, technological obsolescence, and the need for continued investment in research and development to maintain its competitive edge. Investors should carefully weigh the potential upside against the inherent risks associated with the company's financial performance and market position.
Based on FMP financials and quantitative analysis
LPSN Key Highlights
- Market capitalization of $21.7M, indicating a small-cap company.
- Negative profit margin of -26.2%, highlighting profitability concerns.
- Gross margin of 64.6%, suggesting strong pricing power.
- Beta of 1.46, indicating higher volatility compared to the market.
- No dividend yield, reflecting a focus on reinvesting earnings for growth.
Who Are LPSN's Competitors?
LPSN is benchmarked below against 8 industry peers on price, market cap, and our AI MoonshotScore.
| Company | Price | Change | Market Cap | AI Score |
|---|---|---|---|---|
| RSASF RESAAS Services Inc. | $0.29 | +3.57% | $24.4M | 69 |
| WFCF Where Food Comes From, Inc. | $12.60 | +1.41% | $63.5M | 71 |
| RSSS Research Solutions, Inc. | $2.32 | +0.43% | $77.6M | 75 |
| IDN Intellicheck, Inc. | $4.10 | -0.73% | $83.0M | 74 |
| TRAK ReposiTrak, Inc. | $8.96 | +0.56% | $163M | 82 |
| IMMR Immersion Corporation | $6.77 | +0.30% | $224M | 71 |
| RMNI Rimini Street, Inc. | $4.76 | +0.95% | $441M | 83 |
| OPFI OppFi Inc. | $9.21 | -2.44% | $786M | 92 |
AI Score by Stock Expert AI · Price data: FMP / Yahoo Finance
What Are LPSN's Key Strengths?
- Proprietary Conversational Cloud platform.
- AI-powered messaging technology.
- Established customer base.
- Strategic partnerships.
What Are LPSN's Weaknesses?
- Negative profit margin.
- Small market capitalization.
- High beta, indicating volatility.
- Dependence on subscription renewals.
What Could Drive LPSN Stock Higher?
- Strategic partnerships to expand market reach.
- Continued innovation in AI-powered messaging technology.
- Launch of new features and capabilities for the Conversational Cloud platform.
- Expansion into new industry verticals.
What Are the Key Risks for LPSN?
- Financial-distress signal — its Altman Z-Score of -2.59 sits in the distress zone (elevated bankruptcy risk).
- Intense competition from established players.
- Technological obsolescence.
- Negative profit margin and financial instability.
- Economic downturn affecting customer spending.
- Data security and privacy breaches.
What Are the Growth Opportunities for LPSN?
- Expansion into New Verticals: LivePerson has the opportunity to expand its Conversational Cloud platform into new industry verticals, such as healthcare, finance, and education. Each of these sectors presents unique customer engagement challenges that can be addressed through AI-powered messaging. The total addressable market for conversational AI in these verticals is estimated to be substantial, offering significant growth potential for LivePerson. Timeline: Ongoing.
- Strategic Partnerships: LivePerson can leverage strategic partnerships to expand its reach and enhance its product offerings. Collaborating with technology providers, system integrators, and consulting firms can accelerate market penetration and provide access to new customer segments. The company's existing partnerships with TTEC and DMI demonstrate the effectiveness of this strategy. Timeline: Ongoing.
- Product Innovation: Continued investment in research and development is crucial for LivePerson to maintain its competitive edge. Developing new features and capabilities for its Conversational Cloud platform, such as advanced analytics, personalized recommendations, and proactive engagement, can attract new customers and increase adoption among existing users. Timeline: Ongoing.
- Geographic Expansion: LivePerson has the opportunity to expand its operations into new geographic markets, particularly in Asia-Pacific and Latin America. These regions are experiencing rapid growth in digital adoption and customer engagement, creating a favorable environment for conversational commerce solutions. Successful expansion requires adapting its platform to local languages and cultural nuances. Timeline: Ongoing.
- AI-Driven Automation: LivePerson can further leverage artificial intelligence to automate customer interactions and improve efficiency. Implementing AI-powered chatbots, virtual assistants, and personalized recommendations can reduce operational costs and enhance customer satisfaction. The market for AI-powered customer service solutions is expected to grow significantly in the coming years. Timeline: Ongoing.
What Opportunities Does LPSN Have?
- Expansion into new industry verticals.
- Geographic expansion into emerging markets.
- Increased adoption of AI-powered automation.
- Strategic acquisitions.
What Threats Does LPSN Face?
- Intense competition from established players.
- Technological obsolescence.
- Economic downturn.
- Data security and privacy concerns.
What Are LPSN's Competitive Advantages?
- Proprietary Conversational Cloud platform.
- AI-powered messaging technology.
- Established customer base and brand recognition.
- Strategic partnerships with technology providers.
What Does LPSN Do?
LivePerson, Inc., founded in 1995 and headquartered in New York City, offers conversational commerce software and Gainshare solutions. The company operates through two segments: Business and Consumer. The Business segment provides brands with the LiveEngage intelligence engine, enabling them to connect with consumers via mobile and online business messaging technologies. The Consumer segment facilitates online transactions between experts and users seeking information through messaging. LivePerson's core offering is the Conversational Cloud, an enterprise-class platform that enables businesses and consumers to connect through conversational interfaces, including in-app and mobile messaging. The company also provides professional services and business consulting. LivePerson serves a diverse clientele, including Fortune 500 companies, Internet businesses, online merchants, small businesses, automotive dealers, universities, libraries, government agencies, and not-for-profit organizations. Geographically, LivePerson operates in the United States, Canada, Latin America, South America, Europe, and the Asia-Pacific region. Strategic partnerships with companies like TTEC and DMI enhance LivePerson's capabilities in customer experience and digital engagement.
What Products and Services Does LPSN Offer?
- Provides conversational commerce software solutions.
- Offers the Conversational Cloud platform for business-to-consumer messaging.
- Enables brands to connect with consumers through mobile and online messaging.
- Facilitates online transactions between experts and users seeking information.
- Offers professional services and business consulting.
- Provides AI-powered customer engagement solutions.
How Does LPSN Make Money?
- Subscription-based revenue from the Conversational Cloud platform.
- Professional services and consulting fees.
- Gainshare solutions, where revenue is tied to customer outcomes.
What Industry Does LPSN Operate In?
LivePerson operates in the competitive application software industry, which is characterized by rapid technological advancements and evolving customer expectations. The market for conversational AI and customer engagement platforms is experiencing significant growth, driven by the increasing demand for personalized customer experiences. LivePerson competes with established players and emerging startups, all vying for market share in this dynamic landscape. The company's success depends on its ability to innovate, adapt to changing market trends, and effectively differentiate its offerings from competitors.
Who Are LPSN's Key Customers?
- Fortune 500 companies.
- Internet businesses and online merchants.
- Small businesses and automotive dealers.
- Universities, libraries, and government agencies.
FY2026 estForward Outlook
Wall Street analysts project LivePerson, Inc. revenue of about $199.7M for fiscal 2026, with EPS near $-3.75.
ROE 138%Key Financial Metrics
Return on equity for LivePerson, Inc. stands at 137.8%, a gauge of how efficiently it converts shareholder capital into profit. Return on assets is -13.5%, showing how much profit it generates from its asset base. A current ratio of 1.12 indicates the company holds enough short-term assets to cover its near-term obligations.
F-Score 4/9Financial Health
LivePerson, Inc.'s Piotroski F-Score is 4/9, a 9-point checklist of profitability, leverage and efficiency — a middling fundamental profile. Its Altman Z-Score of -2.59 places it in the distress zone, a signal of elevated financial risk.
LPSN Valuation & Market Position
With a $21.7M market cap, LivePerson, Inc. sits in the micro-cap segment of the market. Relative to its peer group, LPSN's quantitative score of 25/100 is below the peer average of 74/100.
LPSN Financials
Fundamental Snapshot
Based on FMP financials and quantitative analysis · FY 2025
Bull Case vs Bear Case
Bull Case
- Recent insider buying suggests confidence in the company's future performance, indicating that executives believe in the potential for growth.
- Community sentiment has shifted positively as discussions around AI-driven customer engagement platforms gain traction, placing LivePerson in a favorable light.
- The company's expansion into new markets has generated excitement among investors, highlighting its adaptability in a changing landscape.
- Innovations in their technology have led to increased interest, as businesses look to enhance customer interactions through advanced solutions.
Bear Case
- Concerns about competition in the AI space have intensified, with several new entrants offering similar services at lower costs, potentially impacting market share.
- Recent earnings calls reflected challenges in scaling operations, leading some investors to question the sustainability of growth.
- Social sentiment has shown a split, with some community members expressing skepticism about the company's ability to maintain its competitive edge.
- Market perception remains cautious due to broader economic uncertainties, which may hinder investment in tech stocks like LivePerson.
AI-generated arguments based on insider flow, news sentiment and technicals — not financial advice · March 2026
LPSN Latest News
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White House Says U.S. AI Technologies Shall Neither Be Developed Nor Used By The National Security Enterprise To Censor Free Speech, Embed Ideological Bias, Or Conduct Unauthorized Or Unlawful Surveillance Activities
benzinga · Jun 5, 2026
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President Trump Says Meeting Scheduled With AI Companies Soon; They Are Coming To White House, Maybe Next Week
benzinga · Jun 5, 2026
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SoundHound AI Pursues End To End Conversational Platform As Valuation Tested
Simply Wall St. · May 26, 2026
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Axios Reported More Than 60 Trump Allies Urge President To Test And Approve Most Powerful AI Models Before Release
benzinga · May 18, 2026
LPSN Analyst Consensus
Consensus Rating
Aggregated Buy/Hold/Sell recommendations from Benzinga, Yahoo Finance, and Finnhub for LPSN.
Price Targets
Consensus target: $4.00
LPSN MoonshotScore
What does this score mean?
The MoonshotScore rates LPSN 0-100 on quantitative fundamentals — growth, financial health, valuation, momentum, and risk.
Latest News
White House Says U.S. AI Technologies Shall Neither Be Developed Nor Used By The National Security Enterprise To Censor Free Speech, Embed Ideological Bias, Or Conduct Unauthorized Or Unlawful Surveillance Activities
President Trump Says Meeting Scheduled With AI Companies Soon; They Are Coming To White House, Maybe Next Week
SoundHound AI Pursues End To End Conversational Platform As Valuation Tested
Axios Reported More Than 60 Trump Allies Urge President To Test And Approve Most Powerful AI Models Before Release
Leadership: John Sabino
CEO
John Sabino serves as the CEO of LivePerson, Inc. His background includes extensive experience in the technology sector, with a focus on driving growth and innovation. Prior to joining LivePerson, he held leadership positions at various technology companies, where he oversaw product development, sales, and marketing. His expertise lies in developing and executing strategies to capitalize on emerging market trends and enhance customer value.
Track Record: Since becoming CEO, John Sabino has focused on streamlining operations, enhancing the Conversational Cloud platform, and expanding the company's customer base. He has also prioritized strategic partnerships to accelerate growth and improve customer experience. His leadership has been instrumental in navigating the challenges of the competitive conversational commerce market.
LivePerson, Inc. Technology Stock: Key Questions Answered
What does the AI Score mean for LPSN?
LPSN holds an AI Score of 25/100 (Grade: F). This is an educational research signal, not a buy or sell recommendation. LivePerson, Inc. provides conversational commerce solutions, connecting businesses with consumers through AI-powered messaging. The company operates globally, offering its Conversational Cloud …
What does LivePerson, Inc. do?
LivePerson, Inc. provides conversational commerce solutions, connecting businesses with consumers through AI-powered messaging. The company's Conversational Cloud platform enables brands to engage with customers across various channels, including mobile, web, and in-app messaging. LivePerson's solutions help businesses improve customer satisfaction, increase sales, and reduce operational costs by automating customer interactions and providing personalized experiences. The company operates globally, serving a diverse range of industries.
What do analysts say about LPSN stock?
Analyst coverage of LPSN stock is mixed, reflecting the company's challenges and opportunities. Some analysts highlight the potential for growth in the conversational commerce market and the value of LivePerson's Conversational Cloud platform. However, concerns remain about the company's profitability and competitive position.
What are the main risks for LPSN?
LivePerson faces several key risks, including intense competition, technological obsolescence, and financial instability. The conversational commerce market is highly competitive, with established players and emerging startups vying for market share. LivePerson must continuously innovate to maintain its competitive edge. The company's negative profit margin and small market capitalization raise concerns about its financial sustainability. Economic downturns and data security breaches also pose significant risks.
How does LivePerson, Inc. invest in research and development?
LivePerson, Inc. invests a significant portion of its revenue in research and development to enhance its Conversational Cloud platform and maintain a competitive edge in the rapidly evolving conversational AI market. While the exact R&D spending as a percentage of revenue fluctuates, the company focuses on key innovation areas such as AI-powered automation, personalized recommendations, and advanced analytics.
How does LivePerson, Inc. generate revenue from its technology products?
LivePerson, Inc. primarily generates revenue through subscription-based access to its Conversational Cloud platform. Customers pay recurring fees based on usage, features, and the number of users. The company also offers professional services and consulting, generating additional revenue from implementation, training, and optimization services.
What are the key factors to evaluate for LPSN?
LivePerson, Inc. (LPSN) holds an AI score of 25/100 (low). Analysts target $4.00 (+125%). Not financial advice.
How frequently does LPSN data refresh on this page?
LPSN's price was last updated on Jul 13, 2026 and refreshes on page view during U.S. market hours — it is not a real-time exchange feed. Fundamentals update after quarterly filings; the MoonshotScore recalculates nightly; news aggregates continuously.
What has driven LPSN's recent stock price performance?
LivePerson, Inc. (LPSN) moves on earnings results, analyst revisions, sector rotation, and market sentiment. Notable catalyst: Proprietary Conversational Cloud platform. See the News tab for the latest drivers. Past performance does not predict future results.
Disclaimer: This content is for informational purposes only and does not constitute investment advice. Always do your own research and consult a financial advisor.
Official Resources
Data provided for informational purposes only.
- Financial data is based on the most recent available information.
- Analyst opinions are based on publicly available reports and may vary.
- This dossier is for informational purposes only and does not constitute investment advice.