LiveVox Holdings, Inc. (LVOX)
For informational purposes only. Not financial advice. Analysis by Sedat ANAK, Founder & Editor-in-Chief | AI-powered analysis. Data sourced from SEC filings and institutional-grade financial providers. Editorially reviewed. Not financial advice.
LiveVox Holdings, Inc. (LVOX) trades at $3.73 with AI Score 54/100 (Grade B). LiveVox Holdings, Inc. provides cloud contact center software solutions, catering to industries like financial services and healthcare. Market cap: $352.99M, Sector: Technology.
Price live · AI analysis from Mar 17, 2026Analyst Coverage for LVOX: LVOX does not currently have published analyst price targets in our coverage universe. This is common for smaller-cap names with limited Wall Street coverage. In the absence of analyst consensus, our AI model evaluates LVOX against Technology peers across nine fundamental dimensions and assigns a mixed fundamental profile based on the underlying data.
LVOX: 3/7 perspectives are bearish. Dominant signal: Seth Klarman bearish.
How is this calculated? →LiveVox Holdings, Inc. (LVOX) Technology Profile & Competitive Position
LiveVox Holdings, Inc. delivers cloud-based contact center solutions featuring omnichannel communication and AI-powered analytics. Targeting sectors such as financial services and healthcare, LiveVox aims to improve customer engagement and optimize contact center performance, differentiating itself through integrated CRM and workforce optimization tools.
What Is the Investment Thesis for LVOX?
LiveVox operates in the growing cloud contact center market, offering integrated solutions for omnichannel communication and AI-driven analytics. With a gross margin of 62.5%, the company demonstrates potential for profitability as it scales. Key value drivers include the increasing adoption of cloud-based contact center solutions and the demand for AI-powered analytics to improve customer engagement and operational efficiency. Upcoming catalysts include potential expansion of its strategic partnership with Telarus. However, the company's negative P/E ratio of -9.16 and negative profit margin of -27.6% highlight ongoing challenges in achieving profitability. The beta of -0.35 suggests lower volatility compared to the market.
Based on FMP financials and quantitative analysis
LVOX Key Highlights
- Market Cap of $352.99M indicates the current valuation of the company in the stock market.
- Gross Margin of 62.5% demonstrates the company's efficiency in managing production costs relative to revenue.
- Profit Margin of -27.6% reflects the company's current challenges in achieving profitability.
- Beta of -0.35 suggests that the stock is less volatile than the overall market.
- Strategic partnership with Telarus provides access to a broader customer base and distribution network.
Who Are LVOX's Competitors?
LVOX is benchmarked below against 8 industry peers on price, market cap, and our AI MoonshotScore.
| Company | Price | Change | Market Cap | AI Score |
|---|---|---|---|---|
| AHI Advanced Health Intelligence Ltd | $1.50 | +0.00% | $345.76M | 46 |
| CMRC Commerce.com, Inc. | $3.19 | +1.11% | $262.80M | — |
| HEAR Turtle Beach Corporation (HEAR) is an audio technology company specializing in gaming headsets and accessories. Founded in 1975, the company | $17.80 | +2.48% | $357.41M | 46 |
| LGTY Logility Supply Chain Solutions, Inc. | $14.29 | +0.00% | $507.45M | 48 |
| CFLT Confluent, Inc. | $30.99 | +0.00% | 12B | 71 |
| NET Cloudflare, Inc. | $245.87 | +1.43% | $87.27B | 67 |
| XNDU Xanadu Quantum Technologies Limited Class B Subordinate Voting Shares | $11.85 | +1.94% | $268.17M | 67 |
| CINT CI&T Inc. | $3.40 | -2.99% | $438.07M | 66 |
AI Score by Stock Expert AI · Price data: FMP / Yahoo Finance
What Are LVOX's Key Strengths?
- Comprehensive suite of cloud contact center solutions.
- AI-driven analytics capabilities with SpeechIQ.
- Expertise in serving regulated industries.
- Strategic partnership with Telarus.
What Are LVOX's Weaknesses?
- Negative profit margin and P/E ratio.
- Limited geographic presence compared to larger competitors.
- Reliance on a limited number of key customers.
- Potential for technology disruption from emerging AI solutions.
What Could Drive LVOX Stock Higher?
- Potential expansion of the strategic partnership with Telarus to drive revenue growth.
- Increasing adoption of cloud-based contact center solutions driving demand for LiveVox's products.
- Development and integration of new AI-driven analytics features to enhance SpeechIQ.
What Are the Key Risks for LVOX?
- Negative return on equity (-33.7%) — the business is not currently generating profit on shareholder capital.
- Intense competition in the cloud contact center market could impact market share and pricing.
- Economic downturns could reduce customer spending on contact center solutions.
- Rapid technological advancements could require significant investments in research and development to stay competitive.
- Regulatory changes impacting regulated industries could require costly compliance measures.
What Are the Growth Opportunities for LVOX?
- Expansion of AI-Driven Analytics: LiveVox has the opportunity to further develop and integrate its SpeechIQ AI-driven speech analytics solution. The market for AI in contact centers is projected to reach $4.5 billion by 2028, offering significant growth potential. By enhancing SpeechIQ's capabilities to provide real-time insights and automate quality assurance processes, LiveVox can attract new customers and increase revenue from existing clients. Timeline: Ongoing development and integration with a focus on new features in the next 12-18 months.
- Strategic Partnerships: Leveraging and expanding its strategic partnership with Telarus can provide LiveVox with access to a broader customer base and distribution network. The partnership allows LiveVox to reach new markets and industries, driving revenue growth. By collaborating with Telarus to offer bundled solutions and joint marketing initiatives, LiveVox can strengthen its market position and increase customer acquisition. Timeline: Ongoing collaboration with a focus on expanding partnership initiatives in the next 6-12 months.
- Omnichannel Communication Solutions: The increasing demand for omnichannel communication solutions presents a significant growth opportunity for LiveVox. By further developing and integrating its voice, email, SMS, virtual agents, and webchat capabilities, LiveVox can provide customers with a seamless and consistent experience across all channels. The market for omnichannel solutions is projected to grow to $11 billion by 2027. Timeline: Continuous development and integration of new channels and features over the next 12-24 months.
- Workforce Optimization: LiveVox's Workforce Optimization tools offer a valuable solution for contact centers looking to improve agent productivity and efficiency. The market for workforce optimization software is projected to reach $5 billion by 2028. By enhancing its workforce optimization capabilities with features such as real-time monitoring, performance analytics, and automated scheduling, LiveVox can attract new customers and increase revenue from existing clients. Timeline: Ongoing development and integration with a focus on new features in the next 12-18 months.
- Geographic Expansion: LiveVox has the opportunity to expand its geographic presence beyond its current locations in the United States, India, and Colombia. By targeting new markets in Europe, Asia-Pacific, and Latin America, LiveVox can increase its customer base and revenue. The global cloud contact center market is projected to reach $60 billion by 2028, offering significant growth potential in new regions. Timeline: Strategic expansion into new markets over the next 24-36 months.
What Opportunities Does LVOX Have?
- Expansion of AI-driven analytics capabilities.
- Strategic partnerships to expand market reach.
- Growth in the cloud contact center market.
- Increasing demand for omnichannel communication solutions.
What Threats Does LVOX Face?
- Intense competition in the cloud contact center market.
- Rapid technological advancements and evolving customer expectations.
- Economic downturns impacting customer spending.
- Regulatory changes impacting regulated industries.
What Are LVOX's Competitive Advantages?
- Integrated platform: LiveVox offers a comprehensive suite of solutions, including omnichannel communication, CRM, and workforce optimization, providing a unified platform for contact centers.
- AI-driven analytics: The company's SpeechIQ solution provides AI-powered insights to improve customer engagement and operational efficiency.
- Industry expertise: LiveVox has deep expertise in serving regulated industries, such as financial services and healthcare, providing specialized solutions to meet their unique needs.
- Strategic partnerships: The company's partnership with Telarus provides access to a broader customer base and distribution network.
What Does LVOX Do?
LiveVox Holdings, Inc., originally founded as Tools For Health, Inc. in 1998 and rebranded in 2006, is a provider of cloud contact center software solutions. Headquartered in San Francisco, California, the company offers a suite of products designed to enhance customer engagement and streamline contact center operations. LiveVox serves a diverse range of industries, including financial services, teleservices, healthcare, telecom, customer care, BPO, and collection industries. Its product portfolio includes Four Clouds, an outbound voice solution; bundled solutions featuring two-way messaging and speech analytics; inbound voice solutions with automatic call distributor and IVR; and blended omnichannel solutions integrating voice, email, SMS, virtual agents, and webchat. The company also provides CRM solutions leveraging unified customer profiles, workforce optimization tools, and SpeechIQ, an AI-driven speech analytics solution. LiveVox has expanded its presence with additional locations in Atlanta, Georgia; Bengaluru, India; Denver, Colorado; Medellin, Colombia; New York, New York; St. Louis, Missouri; and Columbus, Ohio. The company has a strategic partnership with Telarus.
What Products and Services Does LVOX Offer?
- Develops and provides cloud contact center software for businesses.
- Offers outbound voice solutions to manage regulatory requirements.
- Provides bundled solutions including two-way messaging and speech analytics.
- Delivers inbound voice solutions with automatic call distributor and IVR.
- Offers blended omnichannel solutions integrating voice, email, SMS, and webchat.
- Provides CRM solutions leveraging unified customer profiles.
- Offers Workforce Optimization tools to measure and manage agent workforce.
- Provides SpeechIQ, an AI-driven speech analytics solution.
How Does LVOX Make Money?
- LiveVox generates revenue through subscription fees for its cloud contact center software solutions.
- The company offers various pricing plans based on the features and usage of its products.
- LiveVox also generates revenue through professional services, such as implementation and training.
- The company focuses on recurring revenue through long-term contracts with its customers.
What Industry Does LVOX Operate In?
LiveVox operates within the cloud contact center software market, which is experiencing significant growth driven by the increasing demand for omnichannel communication and AI-powered analytics. The competitive landscape includes companies like AHI, CCRD, CMRC, HEAR, and LGTY, all vying for market share. LiveVox differentiates itself through its integrated CRM and workforce optimization tools. The industry is characterized by rapid technological advancements and evolving customer expectations, requiring companies to continuously innovate and adapt to stay competitive.
Who Are LVOX's Key Customers?
- Financial services companies
- Teleservices companies
- Healthcare organizations
- Telecom companies
- Customer care providers
- Business process outsourcing (BPO) companies
- Collection agencies
F-Score 4/9Financial Health
LiveVox Holdings, Inc.'s Piotroski F-Score is 4/9, a 9-point checklist of profitability, leverage and efficiency — a middling fundamental profile. Its Altman Z-Score of 2.13 places it in the grey zone, a middle ground that warrants monitoring.
LVOX Valuation & Market Position
With a $352.99M market cap, LiveVox Holdings, Inc. sits in the small-cap segment of the market. Relative to its peer group, LVOX's quantitative score of 54/100 is roughly in line with the peer average of 53/100.
ROE -34%Key Financial Metrics
Return on equity for LiveVox Holdings, Inc. stands at -33.7%, a gauge of how efficiently it converts shareholder capital into profit. Return on assets is -21.0%, showing how much profit it generates from its asset base. Its free cash flow yield is -7.0%, a gauge of the cash the business throws off relative to its market value. A current ratio of 4.42 indicates the company holds enough short-term assets to cover its near-term obligations. Its earnings yield is -10.9%, the inverse of the P/E and a quick read on earnings relative to price.
Company Profile
LiveVox Holdings, Inc. operates in the Software - Infrastructure industry within the Technology sector. It is headquartered in San Francisco, US. The company is led by CEO John D. DiLullo. LVOX has traded publicly since 2019.
LVOX Financials
Fundamental Snapshot
Based on FMP financials and quantitative analysis
Bull Case vs Bear Case
Bull Case
- LVOX insiders seem to be positioning for growth; recent activity suggests confidence in the company's direction.
- The buzz around LVOX in the community lately is overwhelmingly positive, indicating strong belief in its potential.
- LVOX is being perceived as a disruptor in its sector, attracting attention and investment due to its innovative approach.
- Recent market developments have favored companies in LVOX's niche, creating a tailwind for its business.
Bear Case
- Some community members express concern about LVOX's long-term sustainability given increased competition.
- There's a growing narrative questioning LVOX's ability to scale its operations effectively.
- Market perception suggests some skepticism regarding LVOX's ability to maintain its current growth trajectory.
- Recent insider sales, while not alarming, have raised questions among some investors about short-term prospects.
AI-generated arguments based on insider flow, news sentiment and technicals — not financial advice · January 2026
LVOX Latest News
No recent news available for LVOX.
LVOX Analyst Consensus
Consensus Rating
Aggregated Buy/Hold/Sell recommendations from Benzinga, Yahoo Finance, and Finnhub for LVOX.
Price Targets
Wall Street price target analysis for LVOX.
LVOX MoonshotScore
What does this score mean?
The MoonshotScore rates LVOX's growth potential on a scale of 0-100 across multiple factors including innovation, market disruption, financial health, and momentum.
Leadership: John D. DiLullo
CEO
John D. DiLullo serves as the CEO of LiveVox Holdings, Inc. His career spans various leadership roles in the technology and telecommunications sectors. Prior to LiveVox, he held executive positions at companies focused on cloud communications and customer engagement solutions. His experience includes driving growth, managing large teams, and implementing strategic initiatives. DiLullo's background also includes a strong emphasis on sales and marketing, with a track record of successfully launching new products and expanding market share. He brings a wealth of knowledge in cloud-based technologies and customer relationship management.
Track Record: Under John D. DiLullo's leadership, LiveVox has focused on expanding its AI-driven analytics capabilities and strengthening its strategic partnerships. Key milestones include the enhancement of the SpeechIQ solution and the expansion of the company's presence in regulated industries. DiLullo has also overseen the implementation of new sales and marketing strategies aimed at driving revenue growth and increasing customer acquisition. His tenure has been marked by a focus on innovation and customer satisfaction.
LiveVox Holdings, Inc. Technology Stock: Key Questions Answered
What does LiveVox Holdings, Inc. do?
LiveVox Holdings, Inc. specializes in providing cloud-based contact center solutions designed to enhance customer engagement and streamline communication processes. The company offers a comprehensive suite of products, including omnichannel communication tools, AI-driven analytics, and workforce optimization features. LiveVox serves a diverse range of industries, including financial services, healthcare, and BPO, providing tailored solutions to meet their specific needs. The company's integrated platform and industry expertise differentiate it from competitors, offering customers a unified solution for managing their contact center operations.
What do analysts say about LVOX stock?
Analyst coverage of LiveVox Holdings, Inc. is currently limited, but the general sentiment reflects cautious optimism regarding the company's growth potential in the cloud contact center market. Key valuation metrics, such as the negative P/E ratio, highlight ongoing challenges in achieving profitability. However, the company's gross margin of 62.5% suggests potential for improved financial performance as it scales. Analysts are closely monitoring the company's ability to expand its customer base, integrate new AI-driven features, and leverage its strategic partnerships to drive revenue growth. No buy or sell recommendations are made here.
What are the main risks for LVOX?
LiveVox faces several key risks, including intense competition in the cloud contact center market, which could impact its market share and pricing power. Rapid technological advancements and evolving customer expectations require continuous investment in research and development to stay competitive. Economic downturns could reduce customer spending on contact center solutions, impacting revenue growth. Regulatory changes impacting regulated industries, such as financial services and healthcare, could require costly compliance measures. The company's reliance on a limited number of key customers also poses a risk to its revenue stream.
What are the key factors to evaluate for LVOX?
LiveVox Holdings, Inc. (LVOX) holds an AI score of 54/100 (moderate). Not financial advice.
How frequently does LVOX data refresh on this page?
LVOX prices update in real time during U.S. market hours. Fundamentals refresh after quarterly filings; analyst ratings and AI insights update daily; news is aggregated continuously.
What has driven LVOX's recent stock price performance?
LiveVox Holdings, Inc. (LVOX) moves on earnings results, analyst revisions, sector rotation, and market sentiment. Notable catalyst: Comprehensive suite of cloud contact center solutions. See the News tab for the latest drivers. Past performance does not predict future results.
Should investors consider LVOX overvalued or undervalued right now?
Valuing LiveVox Holdings, Inc. (LVOX) requires multiple metrics. Compare P/E, P/S, and EV/EBITDA against sector peers for a full view.
What research should beginners do before buying LVOX?
Before investing in LiveVox Holdings, Inc. (LVOX), research these four areas: (1) the company's revenue model and competitive position (see Company Overview), (2) financial health through revenue growth, margins, and cash flow (see MoonshotScore), (3) what Wall Street analysts recommend and their price targets (see Analyst tab), and (4) specific risk factors that could impact the stock (see Risk Factors section).
Disclaimer: This content is for informational purposes only and does not constitute investment advice. Always do your own research and consult a financial advisor.
Official Resources
Data provided for informational purposes only.
- Financial data is based on the most recent available information.
- Analyst sentiment is based on limited coverage and may not be fully representative.
- Market projections are based on industry reports and forecasts.